The prestigious AFSCA awards honour the respective winning organizations for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability. The award to the Port of Felixstowe is in recognition of the high quality of service and levels of productivity achieved at the UK’s largest container port.
Commenting on the award, Clemence Cheng, Chief Executive Officer of Hutchison Ports (UK) Limited, owners of the Port of Felixstowe, said:
“We are very pleased to receive this award in recognition of our achievements. This would not have been possible without the strong support of our customers and the relentless pursuit of operational excellence and customer service by our workforce. Whilst this award recognises our achievements to date, we will continue to improve on the level of customer service that has made Port of Felixstowe the Port of Britain. With our excellent location and a range of inland transport options by road, rail and short-sea shipping, that cannot be matched, we continue to offer importers and exporters the quickest, cheapest and most efficient way of moving cargo into, and out of, the UK.”