“Traffic chaos can be scheduled as accurately as a cross-channel ferry timetable when Operation Brock is deployed,” said Jonathan Walker, Logistics UK head of planning and infrastructure policy.
“The planning and budgets that have gone into developing and deploying the scheme now need to be applied to implementing a permanent solution.
Operation Brock was introduced in 2019 to address potential delays caused by border congestion predicted in the case of a “no deal” Brexit but is now introduced when coastbound traffic disruption is anticipated due to increased holiday traffic volumes, bad weather or other disruptions.
The contraflow system sees HGVs destined for the cross-Channel ports held in restricted areas on one side of the M20 motorway while other traffic uses a contraflow system on the opposing carriageway.
He added: “The current situation is not sustainable, and we urge the government to work with the logistics sector to develop a solution that keeps goods moving, while minimising disruption to passengers as well as Kent residents, who have had to put up with queuing traffic for years.
“This solution must also ensure that HGV drivers have access to dedicated waiting areas with proper facilities – something every other worker in the country takes for granted.”