The independent watchdog has surveyed almost 20,000 lorry drivers over three years, with findings reinforcing concerns that access to safe, secure and welcoming facilities remains a critical challenge for the freight sector.
‘There are some really great sites out there, but there simply aren’t enough of them, and there isn’t enough consistency,’ said Katherine McGowan Downey, Senior Engagement Manager at Transport Focus. ‘Drivers stop multiple times every day, so having access to safe, secure and good-quality facilities is fundamental.’
Research highlights a clear link between site security and driver wellbeing. Drivers rating site security poorly were significantly less likely to report getting adequate sleep, directly affecting both driver welfare and road safety. When secure truck parks reach capacity, drivers are forced to park in lay-bys and industrial estates with minimal security, increasing personal safety risks and cargo theft threats.
Transport Focus identifies the planning system as a significant barrier to expanding and developing truck parking infrastructure. The organisation is calling for planning processes that better recognise freight needs and support long-term investment in roadside facilities.
Addressing the challenge requires cross-sector collaboration, according to the watchdog. ‘Government, National Highways, logistics operators and site operators all need to work together,’ said McGowan Downey.
Matthew Bellamy, Managing Director of SNAP (a truck parking booking platform), said technology has an important role alongside infrastructure investment. ‘Better facilities are not simply a convenience; they’re essential for safety, wellbeing and operational resilience,’ he added.